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Intermediate - 10 minutes

Secure Your Account After a Scam Attempt

Step-by-step recovery actions after clicking a suspicious link or sharing sensitive information.

Step-by-step

  1. 1Disconnect from the suspicious page and stop entering information.
  2. 2Change the affected account password from the official app or website.
  3. 3Enable multi-factor authentication where available.
  4. 4Review recent sessions, devices, and transactions.
  5. 5Report the scam to the platform, bank, or mobile money provider.

Quick checklist

  • Password changed from a trusted device.
  • MFA enabled or recovery factors updated.
  • Unknown sessions removed.
  • Financial transactions reviewed.